What is a settlement officer?

Mediators and special investigating officers with the Labour Relations Board act as settlement officers for CAAB. These officers meet with employers and trade unions to assist them to come to mutually acceptable resolutions of their disputes. Settlement meetings are voluntary and are conducted informally and without prejudice. These officers have a wealth of labour relations experience and a high rate of success in helping parties resolve their conflicts.

Q. Who should be present at the meeting with the settlement officer?

A. Trade union and employer representatives who have the authority to settle the grievance, including the grievor if appropriate, may attend meetings.

Q. What are the ground rules for meeting with a settlement officer?

A. Normally, meetings are informal and discussions are held "without prejudice". If a settlement is not reached and the grievance is referred to an arbitration hearing, discussions with a settlement officer cannot be disclosed.